Usually, if an item is showing on our website then it is available to order. You can sign up to receive an email the moment a product is back in stock if an item is not available. However, demand can sometimes outweigh the amount of stock we have and we may not be able to fulfill your order. If this is the case, we will let you know as soon as we can.
Credit cards may be declined for a variety of reasons.
If your debit or credit card was declined, check to see if:
Your email address or phone number is entered correctly.
Your card is expired or out of date—if the card you have on file doesn’t have your current billing address or is expired it will be declined. You can update your card’s expiration and/or your billing address quickly and easily in your Senthmetic account.
You need to confirm your card—your card may need to go through a confirmation process.
Your card company or bank has more information—if the above steps don’t solve the issue, you can call your credit card company to identify the problem. If you can still use your card, please try your transaction again.
If your payment won’t process with your bank account or you’re still having problems with your card, try:
Checking out with your PayPal account.
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